Overview
The Emotional Intelligence Series is a collection of impactful HR training films designed to improve teamwork and communication. Emotional intelligence (EI) is key to workplace success, boosting productivity, resolving conflicts, and inspiring leadership. By fostering employee engagement and strong relationships, EI helps create happier teams and better business outcomes, outperforming high IQ in 70% of cases.
Trainings Included
Emotional Intelligence Equals Success
We all know the term Intelligent Quotient (IQ); but there is also Emotional Intelligence which is another kind of smart and affects 58% of your performance, your physical health, your mental health, as well as your relationships. In fact, people with average IQs outperform those with the highest IQs 70% of the time. E.I. is correctly identifying and managing emotions so as to remain calm under pressure and achieve resilience.
See moreThe Need for Common Sense Critical Thinking
Award Winning Film. Common Sense. Critical Thinking. They seem unrelated but together impact the quality of your life and the lives around you. 90% of the information we absorb is from our eye sight; though we really don't see with our eyes, we see with our brains. Seldom, when we face a situation, do we examine and evaluate the information or even research important statistics.
See moreMastery of Self-Awareness
90% of the population complain about their life - but do not take responsibility for why their life is the way it is. Do you make things happen, or do things just happen to you? Do you create opportunities? It is common to avoid responsibility, avoid problem-solving, or avoid looking at ourselves in a truthful way. It is all right not to know all the answers - that is what experience is for.
See moreConfident or Arrogant
Confidence is essential in the workplace. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. Arrogance, on the other hand, is destructive in the workplace. Those who are arrogant are not confident are not comfortable in their own skin and are often insecure. It is important that customers feel comfortable.
See moreThe Empathy Muscle
Empathy is the ability to relate to the thought, emotion, or experience of others. Empathy is a right brain activity that allows you to step into the shoes of another person and understand their feelings and needs. Considering that Americans are deeply polarized and businesses need relationships, it is time we support ourselves and others with compassion and sensitivity.
See moreA Workplace Free of Negativity
Most employers want to create a pleasant workplace where employees are happy, respectful, and excel to their fullest potential. Considering an employer never wants words or actions to divert from workplace performance, it is suggested that action be taken quickly to find the source of the destructive behavior. distinguish between the employee's personality and the behavior, and provide training.
See moreOffice Humor
We need laughter to get through the day. Laughter can act as a coping mechanism to reduce stress. Laughter increases endorphins, increases disease fighting antibodies. Increases your intellectual performance, boosts your information retention, strengthens your immune system, and lowers blood pressure. Laughing can bring people together and strengthen relationships.
See moreHumor, Sarcasm, and Conflict
As a manager, I've learned it is helpful to add a level of playfulness to everyday tasks. It's clear that employees who have fun on the job are more creative, make better decisions, and get along with their coworkers. It is important to minimize boredom and fatigue; and laughter can reduce stress and boost morale but only if appropriate and tasteful. For example, sarcasm and teasing tends to be negative.
See moreStop Being Easily Offended
Do you burst into anger over the little things? Do you often take things the wrong way? Do people say you make mountains out of mole hills? Do people feel they have to be cautious around you? Do people consider you high maintenance? If so, you may be easily offended - and your hypersensitivity may be depriving you of healthy relationships and inner happiness.
See moreTurning Apathy into Proactivity
Everyone has the right not to know and not to care - but there is a price for being uninformed and disengaged. Three things are needed for optimal mental and emotional health: Passion, Interest, Action. A child is not born apathetic. The problem may have taken root at home, at school, or perhaps deep within themselves. But indeed, it must be addressed.
See moreWorry Less
Worrying is when you think about negative things that may or may not happen in the future. It consumes precious energy and is the easiest way to ensure unhappiness in the present moment. So why do we allow this feeling of anxiety to overwhelm us? Fear of the unknown. Fear the worst will happen. There are sensible concern and senseless worries.
See moreWorry Management
Everyone has opinions and, what's true, the opinions are theirs. And what people think of you is none of your business. So why get involved in unsolvable situations? You are who you are. You know your strengths and you know what needs improving. Do not let the negative opinions of others affect your self-esteem, your decisions, or goals. Be confident in your actions. Focus and choose wisely.
See moreThe Unfortunate Effects of Anger
Uncontrolled anger and misplaced aggression are epidemic in this country. 77% of students are being bullied whether physically, mentally, or verbally. 71.5 million Americans are affected by bullying in the workplace. Rage in the home, in the office, on the roadway - human beings are an aggressive species. Why are we so angry?
See moreThe Unfortunate Effects of Fear
Fear. Even the word scares us. Horror films, ghost stories, the evening news - fear is all around us. For many, fear can paralyze and place great limits on living a fulfilled life. But did you know there is healthy fear and an unhealthy fear? The goal is not to get rid of fear because fear is a tool that can do good. The goal is to first acknowledge our fears and phobias, then learn ways to reduce and eventually eliminate these delusions.
See moreThe Unfortunate Effects of Lies
Since the dawn of mankind, to avoid confrontation or embarrassment, our ancestors had to learn how to cooperate. In order to survive, they found a powerful tool that would get results by conveying a false impression. They discovered lying. It's ironic. We value honesty yet we can be so sneaky. We value truth yet lying is the number one reason people lose trust.
See moreGossip (If Walls Could Talk)
We live in a society that is fascinated with the private lives of other people. Conversation around the water cooler has expanded to emailing and texting. It is easier and faster now to convey a message that is constructive or destructive. True, it can be said that coworkers often spend more time at work than they do with their families; but it is important to avoid the temptation of getting too personal while at work.
See moreGossip Impacts the Team
People are naturally curious about one another and gossip provides an opportunity for people to bond. Most people gossip as a way of sharing without the intent to harm; however, speaking words that diminish the worth of a coworker not present in the conversation is harmful gossip. In fact, slander is used to destroy people's reputation. Malicious gossip is expressed with a deliberate desire to do harm.
See moreJealousy at Work
The workplace does not contain cookie cutter workers. The workplace has talented employees with various personalities. Some are quiet and perform their duties with precision and excellence every day. Others appear more visible and garner recognition for their charisma and contributions. And then there are those whose insecurity leads them to wander the halls in a state of envy and jealousy.
See moreThe Truth about Deception and You
Deception is defined as the intentional withholding of information deliberately misleading information to a participant. We lie. Often for good reason - but we lie. Children can deceive as early as 6 months old using fake laughter or pretend crying just to get attention. To maintain healthy relationships, it's a good idea to learn the cues and clues when someone may not be telling the truth.
See moreThe Truth about Deception in Business
Deception. Businesses lose about 5% of its revenue due to fraud each year which is 3.5 billion worldwide. From fraud and theft to leaks and embezzlement, deception often ruins innovation, damages teams, and destroys reputations. We probably all can agree that manipulation, disinformation, and histrionics have no place in the workplace.
See moreVengeful Games at Work
When we are hurt, it's a natural response to return the hurt. And our reasons may be logical but none justify retaliation. When plotting to hurt another, we are consumed with immature beliefs and reactions instead of sound judgment. Revenge is a primal need for self-defense. The goal is to rid one of shame and humiliation, and restore power and pride.
See moreFor a Single Individual
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$29.99
Individual VersionCourse Description:
The Emotional Intelligence Series is a collection of HR training films that enhance teamwork, communication, and leadership. Emotional intelligence (EI) boosts productivity, resolves conflicts, and fosters strong relationships, outperforming high IQ in 70% of cases. This course covers self-awareness, empathy, conflict resolution, and decision-making, helping individuals tackle challenges and create a supportive, successful workplace.
Course Features:
- Online 24x7 self paced training
- Only $29.99 for an individual
- 3 Year certificate upon completion
- Free retakes. You are guaranteed a certificate
- Receive your Emotional Intelligence certificate immediately upon completion
- Comprehensive and easy to understand training
- Up to 90 days to take and review the training
- English and Spanish versions included
- 30 day money back guarantee
Course Overview:
Audience | Everyone |
Avg Completion Time | 3 Hours |
Format | Online Self Paced Training |
Access | Online Access for 90 Days |
Certificate of Completion | Yes |
Certificate Expiry | 3 Years |
Wallet Card | Yes |
Audio | Yes |
Language | English & Spanish |
License | Single User |
How it works:
- Register for the individual training
- Login as your convenience 24x7
- Take the training and pass the final exam
- You receive a pdf certificate immediately upon passing the final exam
For an organization
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$29.99
Organization VersionCourse Description:
The Emotional Intelligence Series is a collection of HR training films that enhance teamwork, communication, and leadership. Emotional intelligence (EI) boosts productivity, resolves conflicts, and fosters strong relationships, outperforming high IQ in 70% of cases. This course covers self-awareness, empathy, conflict resolution, and decision-making, helping individuals tackle challenges and create a supportive, successful workplace.
Course Features:
- Online 24x7 self paced training
- Group discounts available
- No contracts, pay as you go, cumulative discounts
- Zero administration: no need to create & administer usernames and passwords
- Shared multi-user login for employees
- Free retakes. Each employee is guaranteed a certificate
- Certificates and transcript scores automatically emailed to account administrator
- Automatically creates and maintains detailed training log in MS Excel
- No expiration date on any seats purchased
- English and Spanish versions included
- 30 day money back guarantee
Course Overview:
Audience | Everyone |
Avg Completion Time | 3 Hours |
Format | Online Self Paced Training |
Access | Multi User (No Time Limit) |
Certificate of Completion | Yes |
Certificate Expiry | 3 Years |
Wallet Card | Yes |
Audio | Yes |
Language | English & Spanish |
License | Multi User |
How it works:
- Register for the Organizational Training
- Login to your administration account and copy the template instructions provided
- Paste them in an email to your staff (same instructions for everyone)
- Sit back and the certificates for everyone will be emailed to you as they complete their training
Certification + Wallet Card:


Print your certification and wallet card immediately online upon successful completion of the course
Frequently Asked Questions
General
The Build Team Work series offers a collection of 4 video series that help organizations achieve excellence simply and effectively:
- The Business Essentials Series is a collection of short HR training films that address the core and essential training required by all employees.
- The Employee Excellence Series is a collection of powerful HR training films designed to help organizations achieve excellence in their interactions with external-facing customers.
- The Emotional Intelligence Series is a collection of thought provoking HR training films designed to help organizations achieve excellence in their internal interactions and build cohesive teams.
- The Healthy Body and Mind Series is a collection of powerful HR training films focused on employee wellness and ensuring no one is left behind